Avon Animal Hospital

The staff were very nice . And the medicine is working , still waiting for her hair to grow back but I know the vet said it would be longer but approximately a month. But she's looking good , no scratching anymore . Thank you . The prices are some what high . Especially for someone on a fixed income. Like disability which that's me low income . Thank you again for your help .

My dog was a patient of Dr. Olive’s for about 3 years, the beginning of which was 2020 when I couldn’t go into the appointment with her. In 2022 my dog (who was 13) having symptoms of a major increase in appetite (she was never food motivated previously), waking up in the middle of the night asking for food and always asking for food. We were concerned since this was unlike her for the past 13 years. Dr. Olive was incredibly dismissive. I continued to bring her in saying nothing had changed and I was concerned. We cooked for our dog, she got all the right nutrients per past vets she had seen. At the third appt for the same issue, Dr. Olive asked me if my dog was eating dog food and I said no, you know we cook for her. And she said are you offering her dog food? To which we said, no, that hadn’t been suggested. She then proceeds to tell me it’s only a concern if a dog isn’t eating and if she isn’t eating dog food she must not be that hungry. Her lab numbers were also concerning which she was also dismissive of. She also told me if it is Cushing's (what we were expecting) that the treatment is terrible and the side effects are worse than the Cushing's itself. We immediately switched vets and in ONE appointment she was diagnosed with Cushing’s and started on medication. She did GREAT with medication and her numbers improved significantly. There were months that my dog, my baby, suffered because of Dr. Olive’s negligence, dismissiveness and overall rudeness. That type of behavior is completely unprofessional and not okay. It is her job to care for animals. When I called to inform the office about this, I was told that multiple other patients had had the same exact complaint about Dr. Olive.